Family Life has an opening for Director of the Hope & Healing Department.  Family Life, in its 67th year of ministry, has plans to build a new world-class headquarters in Corning, NY that will allow for the growth and expansion of our Performing Arts, events, and Hope & Healing counseling ministry departments, as well as our regional Radio network which consists of nearly 70 broadcast signals in New York and Pennsylvania. For more information on Family Life and our future facility, visit

Family Life’s Hope and Healing department is a ministry arm of a large nonprofit organization that exists to support the church body by offering professional Christian Counseling services,… ministering in multiple arenas of mental health care to all age groups.  The individual chosen to fill this leadership position will have the opportunity of working with a talented team of over 60 staff members.  Integrity, excellence, teamwork, and a passion to serve characterize the ministry of Family Life.  An overwhelming sense of God’s call to use one’s talents and life to advance His work are necessary requirements to fill this position.

In addition to working with Fidelis insurance to help cover some of the expense associated with counseling, we offer scholarship assistance where needed (a sliding scale), hopefully making counseling services available to most who are seeking help.


Family Life is looking for a highly-energetic, creative leader/counselor to guide the organization to the next phase of success through programmatic excellence, organizational growth and increased brand awareness of “Hope and Healing”. The Director is responsible for overseeing the administration, programs and strategic plan of the department to best position it for financial sustainability and maximum impact on clients and the community, as well as offer one-on-one counseling services to those in need, at the leader’s discretion.

The successful candidate will be a strategic motivator and thoughtful leader.  The candidate must have demonstrated experience in building effective networks and relationships with a range of audiences, including members of other nonprofit communities, civic leaders, peer organizations and churches. The ideal candidate must have a proven track record for taking an organization, or a department within a larger organization, to an advanced level. This candidate should have demonstrated success managing multiple priorities.

The position reports directly to the CEO/General Manager as a management team member.


The Hope and Healing Director must be a follower of Jesus Christ and will represent Family Life to the community, leading the department in developing partnerships with churches and community agencies and cultivating a reputation of excellence and integrity.

The Director is a multidisciplinary position requiring entrepreneurial and organizational

leadership skills. The Director will develop the strategic goals and objectives of the Family Life Hope and Healing Department and will provide direction and leadership in accordance with the organization’s vision, mission, strategy, annual goals and objectives.


Strategic and Organizational Leadership

  • Reflect a godly character of humility and servanthood, as enabled by God, in all leadership functions.
  • Represent the Hope and Healing Department/Family Life to the community with integrity and excellence, assuring the organization’s philosophy and perspectives are effectively communicated to clients, churches, and the community at large.
  • Understand, convey, and advance Family Life’s vision and mission statements and assure that all aspects of the department reflect them.
  • Develop a long-term strategy and necessary systems to achieve annual departmental goals.
  • Assure the department’s policies, procedures, and practices are documented and implemented with excellence and in compliance with federal, state, and local regulations.
  • Develop and carry out plans and policies authorized by the CEO and board of directors.
  • Maintain a working knowledge of significant developments and trends in the field.
  • Lead team meetings and attend weekly management team meetings and provide bi-monthly reports to the board of directors.  Attendance is also expected at quarterly management retreats.

The leader/director is also expected to be a counselor as well.

All of the above (strategic and organizational expectations) also apply to the strong relationship with and development of the continued ministry provided by HEALING JOURNEY Groups across New York and Pennsylvania.

Conferences and/or seminars are an important part of what the Hope and Healing department offers to the public.  The Hope and Healing Director would be responsible for selecting the topics for those events and would work closely with the events department to offer selected worthy speakers/teachers and to insure event success.

Emergency management and crisis intervention is also an important role of the Hope and Healing Director.  Plans and procedures must be documented and implemented.

Data Collection – The director will also be responsible for reporting findings from evaluations and feedback surveys, and compiling that data for use in annual ministry reports.

Fiscal Management

  • Maintain a working knowledge of the financial resources necessary to accomplish the department’s mission.
  • Work with the Business Manager and the CEO to ensure financial integrity of the department.
  • Maintain current community partnerships and identify opportunities for additional strategic financial partners.
  • Ensure major communication mediums (web site, newsletter, information packet) are informative, accurate, creative, and delivered in a timely manner.
  • Research and develop grant income resources to be used by the Family Life Development Department.

Program Administration and Human Resources

  • Promote an environment to attract and motivate like-minded individuals who desire to advance the department’s vision and mission.
  • Promote an environment of teamwork and best practice methods and techniques to accomplish goals.
  • In conjunction with the CEO, direct the recruitment, employment, and release of all department personnel, including volunteers.
  • In conjunction with the CEO, lead, coach, develop, and retain a strong staff, with appropriate provision for succession always in mind.
  • Ensure the development and regular review of job descriptions, that regular performance evaluations are held, and that sound human resource practices are in place. 


  • A Masters degree required in one of the following areas:



  • Have a licensed credential that will qualify for Medicare and Medicaid in New York and Pennsylvania


  • Have a licensed credential that will qualify for third-party reimbursement including Medicare and Medicaid in New York and Pennsylvania.


  • A Clinical Psychologist with credential of PhD.
  • Must maintain a positive Christian testimony through a vibrant, active, and strong personal relationship with Jesus Christ.
  • 5+ years of experience in organizational leadership and one-on-one counseling
  • Ability to manage multiple tasks simultaneously
  • Strong listening, oral and written communication skills. Ability to communicate to large groups on behalf of Family Life.
  • Experience in writing grant applications, fundraising opportunities, and/or scholarship knowledge and support a real plus.

Email resume to or mail it to Family Life: POB 506; Bath, NY 14810.


$60,000- $70,000/ year

The initial compensation for the chosen candidate is determined by various job-related elements such as education, experience, and training. The position also comes with an array of benefits such as medical coverage, a Health Savings Account, a Health Reimbursement Arrangement, a 403(b) plan with matching contributions, life insurance, disability benefits, ten paid holidays, five PTO days, and ten vacation days allowable within the first year.