Barbara Sue grew up in Dalton, NY, and was raised in a Catholic family. By the time she was 10 years old, her mom and dad began studying the Bible. Her family struggled to live the Christian life, but they sought Jesus the best they knew how.

In her teens, Barbara Sue went looking for work. She answered a newspaper ad for Great Lakes Collection Bureau. She was nervous about applying but found satisfaction in the work and began rising through the corporate ranks. “The collections industry was exciting,” says Barbara Sue. “The work was goal driven and all about helping people overcome negative obstacles with a positive solution.”

After working in managerial roles for various companies and investment firms for over a decade, the Lord led Barbara Sue home. Her dad had been diagnosed with cancer, so she found collections work close to home to be with her parents. After her father’s passing, Barbara began spending more time with her mom, a strong believer and spiritual sounding board for Barbara.

One night, led by God’s grace and love, Barbara Sue broke down in her room and asked Jesus to take control of her life. She had married a man and only months later wound up in a destructive relationship. It was during this time that Barbara Sue began volunteering at Family Life. She formed friendships, received encouragement, and grew in her faith.

A few years later, the Lord led Barbara Sue to leave the collections industry and take a great customer service job with Schwan’s Food Service. Barbara didn’t know it then, but the Lord’s favor wasn’t about to end with Schwan’s. After being a dedicated volunteer for several years, Family Life asked Barbara Sue if she would be our full-time kitchen supervisor. After several years of volunteering, Barbara Sue was overjoyed. This position was her dream come true.